Returns & Refunds

HUMAN EROR products are produced to order. Because each item is made specifically after an order is placed, returns, refunds, or exchanges are not available for buyer's remorse, change of mind, or sizing preference.

Customers are responsible for reviewing the product description and size guide before ordering.

If an item arrives damaged, defective, misprinted, or you received the wrong item or size, you may be eligible for a replacement.

The issue must be reported within 30 days of delivery, and you'll need to provide:

• Your order number
• A description of the issue
• Clear photos showing the defect or incorrect item

Approved replacement claims are handled through our production and fulfillment partner.

Size exchanges are not available when you ordered the wrong size or later prefer a different size.

If you receive a size different from what you ordered, you can report it as a fulfillment issue above.

Contact us with your order number if tracking stops updating or your package appears lost. We'll review eligible lost-package claims with our fulfillment partner.

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Nothing in this policy limits any rights you may have under applicable consumer-protection law.